What your membership includes
Your tier, what it gives you, and where to see it.
This article is for members of an organisation that uses Portava.
In short
- Your tier and renewal date are on Billing, under Settings.
- Tiers are set and changed by the organisation, not from the portal.
Every membership is on a tier the organisation has set up. The tier decides what you can do in the portal and how much you pay.
Where to see your tier
Open Billing under Settings. It shows the tier you are on, when it renews, and the invoices for it.
What a tier can include
Tiers differ by organisation, but the things a tier can control are the same everywhere:
- Which events you can book, and whether you pay the member price.
- Whether you can start discussions, post news, or submit insights.
- How many colleagues from your organisation can share the membership.
The organisation writes a short description of each tier on its join page. If something you expected is missing, the team can tell you which tier includes it.
Changing tier
Tiers are changed by the organisation's team, not from the portal. Contact them through Support and they will move you and adjust the next payment.