Tickets, prices and registrations
Ticket types, member and non-member pricing, and how to see who has booked.
This article is for the administrators who run an organisation's Portava portal.
In short
- Ticket types and prices are set on the event under Tickets.
- Paid tickets need Stripe connected first.
Ticket types
Open the event in Events and go to Tickets. Add a type for each kind of place, such as member, non-member or early bird. Set its price, how many there are, and which membership tiers it is for.
Free tickets are allowed. Paid tickets need Stripe connected under Settings, then Membership, then Card payments.
Pricing rules
A member sees only the ticket types that apply to their tier. Guests see non-member types. Prices are shown including tax where you have set a VAT rate.
Registrations
The Registrations tab lists every booking with its ticket type, payment and check-in status. Refund requests appear in Approvals. A CSV export of the attendee list is not available yet.